The quality policy we follow is: product is our eternal goal, user satisfaction is our unremitting pursuit, quality service is our commitment." To this end, we make the following commitments:
Free maintenance programme and duration:
1. Free vehicle warranty: one year. Purchase parts warranty period: three months
2. Tracking service time: lifetime.
3. free repair within one year from the date the vehicle is handed over to the customer for use, within the scope of normal use
4. 24-hour service: we take the customer is always right for the service purpose, to care for the customer, care for each car for the service.
The company hereby solemnly promises that all products sold by our company are guaranteed to be qualified in explosion-proof level, and if the problem of our vehicles does not reach the qualified level of explosion-proof, we will refund the full amount of money and compensate for the loss of customers. All models use high-specification, high-quality parts and components, our company strictly control the quality of the product, the product after-sales by my company is responsible for the end. The quality warranty period of the whole vehicle provided is 1 year.
Lifetime technical guidance is provided, and lifelong spare parts are supplied at cost.
1. We will be ready to give the demand side to solve the technical problems encountered in the process of use. In the quality assurance period due to non-user responsibility for quality problems, our company will be free of charge repair or replacement.
2. Professional after-sales department to provide 24/7 technical support.
3. Operation Manual book to guide the maintenance.
4. Overseas repairs for your choice: the buyer should affords the transportation fee, board and lodging for the engineer and interpreter.
5. Replacement of the corresponding parts in the event of 3 consecutive occurrences of the same faulty problem (except for oil leakage due to damaged seals) after the vehicle breaks down during the warranty period.